This category contains the most frequently asked questions and answers regarding the transition towards the new product focus of our Soft Skills training platform.

How can I get access to my refund for the Elamant Paycard?

To honor all customers who pre-paid for an Elamant Paycard, we have commenced issuing refunds. All Elamant members who pre-paid for an Elamant Paycard via credit card, BTC, or directly to Elamant South Africa via FNB qualify for this refund. We understand that some members may have paid their sponsors or may have not yet received a refund…

What is the current status of the Elamant Paycard?

Due to third-party vendor issues beyond our control, we have had to put a hold on finalizing the Elamant Paycard until the third-party system is fixed.  As a result, we wish to apologize to our customers for this unexpected delay and issue refunds to all Elamant Customers who pre-ordered the Elamant Paycard.  Once the platform is remediated,…

What is the legacy wallet and how can I utilize these credits?

Refer to Elamant Policies and Procedures v5.0 (Clause 15.0 – Legacy Wallet)  Legacy Customer – Any Elamant Member (whether active or inactive) at the time of system transition 15 April 2021. This does NOT apply to a terminated Member. This is a courtesy account for legacy customers which will contain membership extension credits, legacy EWallet credits (monetized and non-monetized), legacy data points, legacy renewal points, and legacy bonus points for utilization on legacy wallet milestone…

What is the Founders commission?

Refer to Elamant Policies and Procedures v5.0 (Clause 12.0 – Founder and Consultant Program)  Refer to Elamant Independent Contractor Agreement v5.0  Elamant has adopted a unique and innovative 2-part Compensation Program. This program enables Premium Members to earn a direct commission for referring up to 3 Members, and earn hourly compensation for the services they provide for the…