These are the most common questions asked regarding our product and services

What is a Pilot Program?

Refer to Elamant Policies and Procedures v5.0 (Clause11.0 Elamant Pilot Program)  The Elamant Pilot Program invites Premium Members to use, on a trial basis, pre-release or beta features that are in development and not yet available to all. Beta Services may be subject to additional terms and conditions, which Elamant will provide to you prior to your use of the Beta…

What is Elamant’s membership refund policy?

Refer to Elamant Policies and Procedures v5.0 (Clause 6.0 Refund Policy)  A first-time Elamant Member may cancel his or her membership for ANY reason within 72 hours (3 days) if membership is paid with a Credit/Debit card and receive a full refund to the Credit/Debit card used to complete the membership purchase.*     *This refund guarantee applies to new membership enrollments paid by credit/debit…

What is a Premium Code (P-Code) and what can I use it for?

Refer to Elamant Policies and Procedures v5.0 (Clause 2.0 Definitions)  A Premium Code (or P-Code) is an encrypted, unique digital code that is used for the purpose of activating or renewing a membership.  The Premium Code (or P-Code) will extend membership for 28 days of Premium membership. The customer will have access to all Premium membership benefits. This code may…

Where can I find detailed information about each of the membership Pricing tiers?

Refer to Elamant Policies and Procedures v5.0 (Clause 4.0 Membership)  Any person or individual (18 years of age and older) who has successfully completed the registration process in the Elamant Portal is considered an Elamant Member  and can select one of three membership tiers: basic, standard, or premium.   Our Basic membership is for customers who have subscribed to the basic level of Elamant Membership…